SFCC for the developer-ready OOTB organization
Salesforce Commerce Cloud ran the global eCommerce websites at Nixon very successfully across a complex, multi-regional, multi-currency, …
Starting at $4 per month
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What is Salesforce Commerce Cloud?
Salesforce Commerce Cloud (formerly Demandware) is a cloud-based eCommerce solution that touts flexibility and scalability for enterprises. It features merchandising tools, such as sorting, filtering, and image zooming.
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Popular Features
- Product catalog & listings (31)8.686%
- Product management (31)8.383%
- Visual customization (32)8.282%
- Product variations (32)7.979%
Pricing
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.salesforce.com/editions…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $4 per month
Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- FAQs
What is Salesforce Commerce Cloud?
Salesforce Commerce Cloud (formerly Demandware) is a cloud-based eCommerce solution that touts flexibility and scalability for enterprises. It features merchandising tools, such as sorting, filtering, image zooming, and more, allowing customers to browse products with confidence and control. Commerce Cloud also provides inventory management controls, built in to the platform. Its flexibility is meant to accommodate diverse business logic models, and its web-based UI is meant to simplify management and control for less than technically savvy administrators. Visitor/shopper data are leveraged to provide intelligence, and personalize the shopping experience of individuals or segmented targets groups.
The Commerce Cloud is now part of the Salesforce Customer Success Platform, a platform for retailers to engage their customers online and in stores throughout the customer lifecycle, including marketing to community management and customer service.
The Commerce Cloud is now part of the Salesforce Customer Success Platform, a platform for retailers to engage their customers online and in stores throughout the customer lifecycle, including marketing to community management and customer service.
Salesforce Commerce Cloud Video
Salesforce Commerce Cloud Overview Demo | Salesforce
Salesforce Commerce Cloud Integrations
- Coveo Qubit
- Acquia Digital Experience Platform
- Bronto Marketing Platform (discontinued)
- CrowdTwist
- part of Oracle CX Marketing
Salesforce Commerce Cloud Competitors
Salesforce Commerce Cloud Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Salesforce Commerce Cloud (formerly Demandware) is a cloud-based eCommerce solution that touts flexibility and scalability for enterprises. It features merchandising tools, such as sorting, filtering, and image zooming.
Salesforce Commerce Cloud starts at $4.
KalioCommerce and BigCommerce are common alternatives for Salesforce Commerce Cloud.
Reviewers rate Bulk product upload highest, with a score of 8.8.
The most common users of Salesforce Commerce Cloud are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(451)Attribute Ratings
Reviews
(1-8 of 8)Companies can't remove reviews or game the system. Here's why
May 21, 2021
Reliable Shopping Cart
Score 7 out of 10
Vetted Review
Verified User
Salesforce Commerce Cloud is our shopping cart vendor for e-commerce. Unfortunately, we do not leverage the front-end marketing site from SFCC. This cart enables the sale of sale of our products worldwide.
- coupon functionality
- streamlined cart
- reliability
- reporting
- landing page editor
May 09, 2021
Best CMS software you can buy
Salesforce is being used by my site within the organization to control the stream of customers and clients that come through our organization. We are planning to roll out its use to all sites next year! It has helped direct the pipeline and streamline all of our delegated tasks. We also like how we can keep track of all customer and consumer information on the same platform as our other tasks. This is really beneficial when working from home so that we do not need a lot of tabs or browsers open to get the same job done. We had used other platforms but Salesforce is much more streamlined and efficient than others we used before. I haven't been stressed managing our inventory and orders as I had in the past.
- The best feature we have used is managing our help desk requests that we get nonstop throughout the day. We get notified when it has come in, been solved, and any follow-up needed.
- Tracking donations for our charity events and non-profit aspects has been streamlines and more efficiently tracked. Again, having this on the same software as the other features makes Salesforce unbeatable.
- The automation and adaptability of Salesforce is a unique aspect of its software!
- You need to have a solid internet connection to make all the functionality possible, which, at times, has created problems as people are working from home.
- Occasionally we have encountered delays in the reporting that we expected which has thrown off our timelines. But it has been rare.
- The need for training, experience and time using the system can make this a difficult switch to make. You need to be invested in changing and using it to take the time and effort worth it.
February 12, 2020
Salesforce Cloud - A Good Solution
Salesforce Commerce Cloud is being used across our entire organization. Our managers use it to direct their job setups, our customer service area uses it to set up & provide the details for all our work orders, our sales personnel use it for sales contacts, proposals, and opportunities. Our executives use it for reporting, tracking and review.
- Provide job order detail.
- Provide sales & customer contact info.
- Application is difficult to program for reporting.
- New Lightning feature is not conducive to our work needs.
December 04, 2019
Salesforce Commerce Cloud gets the job done!
Salesforce Commerce offers great analytics and reporting functions. It is a great tool to expand our overall productivity. We love using this software for tracking data and I like that it provides accurate reports so we can make better decisions based on the reports we get. It is used across most of our organizations.
- Payment method of this software is great because it lets you pay as you grow.
- The platform is easy to use, friendly and fast.
- The page load time is slow it loads around 3-4 seconds.
- Weak ecosystem that doesn’t drive external companies or even freelancer to develop add-ons or tools.
October 17, 2019
SF Commerce Cloud Review
It's being used by sales and marketing for the full sales cycle. We utilize lead ques, sales funnels, reporting and account management. It helps track activity on specific leads and contacts and ensures the right reps are being assigned to specific accounts in their geo or industry vertical. It allows marketing have a 360 view of leads from in-person events as well as from whitepapers, etc.
- Detailed reporting
- Lead tracking and assignment
- Great for accountability and monitoring activities
- Easier report building - they can be quite tricky.
- Sometimes leads assigned to accounts slip through the net - a better notification process would be great.
- It can be quite slow.
Salesforce Commerce Cloud is used by our sales department to manage our products, pricing, promotions, and content. We are able to have full order management within one platform. We can fully personalize and have a complete perspective on our pricing, orders, customers, and products. It makes it easier to execute our ideas using Salesforce Commerce Cloud.
- Supportive community.
- Continuous innovation.
- Faster time-to-value.
- It is hard to figure out how to fully adopt the software and use all the features it encompasses.
March 02, 2018
Good stuff!!
Salesforce Commerce Cloud is a great tool for prospecting and analytics. It provides the ability to search for and manage leads in real time and track a number of metrics even if you use other plugins and softphones.
- Reporting and analytics
- Database management for client lists
- Organize information and previous interactions
- Click to call
- Automatically queuing calls
September 26, 2014
Demandware Platform
Demandware is an end to end retail e-commerce business enabler which has a strong ability to deal with application building and maintenance. It's being used for a multiple number of our client's online stores enablement for all kinds of devices supported with Responsive Design.
- Demandware has a well built structure in terms of an online storefront called SiteGenesis with which you can do faster site building.
- Demandware has an effective cache, deployment model and less down time(in fact no down time).
- Demandware has content management and online marketing features inside it's own tool called Business Manager.
- No JAR, No WAR, No EAR(no conpiling versions overhead and builds etc)........single click production deployment both code and content.
- No local installations required. SaaS ;)
- API enhancement to allow the developers more better.